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[About returns and exchanges]

●If the size does not match

Returns and exchanges are possible only within 8 days of receipt. Please request from the email below.

For returns or exchanges due to the customer's convenience, the customer is responsible for the return shipping costs.
Thank you in advance for your understanding as we are unable to refund shipping costs for delivery from our company.
If you wish to exchange the item, we will ship the replacement item once we receive the returned item.
In the case of a return, we will issue a refund once the item is received by us.

 

●If there is a problem with the product
In the unlikely event that the delivered product is defective or different from the ordered product,

We will promptly respond to your request for a return or exchange. Please contact us via the email below within 8 days after receiving the item.
All shipping charges will be borne by us.

 

●Conditions for non-return/exchange
・If an application for return or exchange is not received within 8 days after the product arrives at the customer's location.
・If the product shows signs of use, damage, or stains
・If accessories are lost
・For orders that are marked as non-returnable on the product page or campaign page, etc.
・Underwear, swimwear, accessories, and other products that come into direct contact with the skin without going through underwear, etc.

 

[Contact information regarding returns and exchanges]
Mail:thisisthe99@gmail.com
Return address:
283-0114 1606 Makame, Kujukuri-cho, Sammu-gun, Chiba Prefecture
This is addressed to

 

■About refunds due to returned goods
 

●Credit / debit card / smartphone payment (PayPay / Merpay / LINE Pay) / deferred payment
We will process the refund to the card number and payment account used for purchase.
Once the payment is confirmed, the charge will be completed and the amount will be debited from your credit card company.

After that, the cancellation amount will be refunded to your card account according to each credit company's response schedule.
All refund fees are free.

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●Paypal

We will refund your money to your PayPal account.

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●Convenience store payment/cash on delivery
Refunds will be transferred directly to your bank account.
After confirming the return of the product or confirming the cancellation, our support team will ask for your account information.
(Account name (kana) / Bank name / Branch number / Account type / Account number)
We will refund the amount you paid to your account.